Privacy Policy

Introduction

Coast Home Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events (collectively, the "Services").

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a service estimate or consultation
• Contact us via phone, email, or contact forms
• Schedule an appointment for home services
• Subscribe to our newsletter or communications
• Provide feedback or reviews

This information may include:

• Name and contact information (phone, email, address)
• Property details and service preferences
• Payment information (processed securely through third-party processors)
• Communication history and service records

Automatic Information

When you visit our website, we may automatically collect:

• IP address and general location information
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our home services
• Process service requests and schedule appointments
• Communicate with you about our services
• Send you updates, marketing communications, and promotional materials
• Improve our website and services
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• Service Providers: Trusted third parties who assist us in operating our website and conducting business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit permission

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Regular staff training on privacy and security protocols

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can choose to accept or decline cookies through your browser settings.

We may use:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for targeted advertising

Your Privacy Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your personal information

To exercise these rights, please contact us using the information provided below.

Mississippi State Compliance

As a Mississippi-based business, we comply with all applicable state privacy laws and regulations. Our home services are provided in accordance with Mississippi state licensing requirements and consumer protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: